Hi Belinda, in a world where education is often equated with knowledge, it is indeed surprising to encounter individuals who may have extensive formal education but still lack basic knowledge and understanding. It is a reminder that true wisdom comes from a combination of education, humility, and open-mindedness. This experience you shared highlights the importance of continuous learning and self-awareness in combating ignorance. In these situations, patience and empathy can go a long way in fostering understanding and growth. Remember, as Maya Angelou said, "Do the best you can until you know better. Then when you know better, do better."