Check out this answer by Dr. Emmanuel Mogaji on TwoCents

TwoCents

Looking at the economic position in Nigeria and how the system is chocking not just indigenous businesses but also external investors e.g. Shoprite (Africa's largest food retailer) has sold their Nigerian operations to local investors. What's your two cents on what needs to be done to change this dire state of affairs?

Dr. Emmanuel Mogaji

I believe the new investors have their plans and am sure they will do well. However, I think service quality will still be important. The customers services, engagement and interaction. The product line and pricing will also need to be revisited as it needs to reflect the current situation of things and the buying capacity of the customers.

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