<p>I believe in Nigeria.</p><p><br></p><p>It is because I do, that I am very much hopeful for times when quality service will be available in the healthcare system.</p><p>As a medical laboratory professional, I will speak of behalf my own practice.</p><p>For medical laboratory science practice, the International Standard Organization (ISO) introduced a Quality Management System (QMS) in order to standardize procedures and ensure the reliability and comparability of results across different laboratories.</p><p>But, the reality is that there is little or no standard in many of the medical laboratories that we have in hospitals or stand-alone private laboratories. There is data to prove this;</p><p>🧪A study assessing 80 medical laboratories in South-South Nigeria revealed that none were accredited for quality service delivery. </p><p><br></p><p>🔬While 88% were licensed by relevant authorities, only a minority had implemented comprehensive QMS frameworks. Notably, 90% reported regular equipment maintenance, and 90% claimed to calibrate their equipment regularly. However, only 45% utilized Standard Operating Procedures (SOPs) in their operations, and a mere 21% participated in External Quality Assurance (EQA) schemes.</p><p><br></p><p>🥼A study involving laboratory workers in two public health facilities found that 41.5% were unaware of standard safety precautions, and 25.4% did not observe them. Furthermore, 60% of respondents reported eating and drinking in the laboratory, indicating lapses in adherence to safety protocols.</p><p><br></p><p>💉To monitor the conformance and compliance of medical laboratories to these set standards, these laboratories are usually periodically audited and accredited by certified and registered accreditation agencies such as Medical Laboratory Science council of Nigeria (MLSCN) and the South African National Accreditation System (SANAS) who are recognized worldwide.</p><p><br></p><p>🥽In my own experience, I have seen professionals like myself who fall under the pressure to make quick cash and then sell their license to quacks that claim they run medical laboratories.</p><p><br></p><p>Others, just construct a make shift laboratory in a small room and receive patients in an environment that would give the patients more problems that he came with.</p><p><br></p><p>As I did my research and read articles, the question that kept bothering me was, How is it that out of 80 laboratories that have been licensed and accredited to carry out diagnostic processes only 45% (36 laboratories) were found to follow through with SOPs and 21% (Approximately 17 laboratories) actually implemented EQA schemes?</p><p>Bear in mind that out of these 80 laboratories that were studied, over 70 of them (88%) were apparently accredited to carry out diagnostic processes for patients.</p><p>How is that possible?</p><p>Who accredited them?</p><p>Is there no integrity in the accreditation system anymore?</p><p>Was the accreditation system not efficient enough to spot lapses in the laboratories that can evidently affect the accuracy of patients results??</p><p>Hmm..</p><p>On the other side,</p><p>While there are pockets of excellence and ongoing efforts to improve quality and safety in Nigerian medical laboratories and hospital facilities, systemic challenges persist. </p><p>Addressing these issues requires a multifaceted approach, including increased funding, policy reforms, infrastructure development, workforce training, and adherence to international standards.</p><p>To my fellow medical practitioners, what do you think are the issues we have in achieving quality service care in our healthcare system, particularly in medical diagnostics in Nigeria?</p><p>Let's talk.</p>
At the end of the month, we give out prizes in 3 categories: Best Content, Top Engagers and
Most Engaged Content.
Best Content
Top Engagers
Most Engaged Content
Best Content
We give out cash prizes to 7 people with the best insights in the past month. The 7 winners are picked
by an in-house selection process.
The winners are NOT picked from the leaderboards/rankings, we choose winners based on the quality, originality
and insightfulness of their content.
Here are a few other things to know for the Best Content track
1
Quality over Quantity — You stand a higher chance of winning by publishing a few really good insights across the entire month,
rather than a lot of low-quality, spammy posts.
2
Share original, authentic, and engaging content that clearly reflects your voice, thoughts, and opinions.
3
Avoid using AI to generate content—use it instead to correct grammar, improve flow, enhance structure, and boost clarity.
4
Explore audio content—high-quality audio insights can significantly boost your chances of standing out.
5
Use eye-catching cover images—if your content doesn't attract attention, it's less likely to be read or engaged with.
6
Share your content in your social circles to build engagement around it.
Top Engagers
For the Top Engagers Track, we award the top 3 people who engage the most with other user's content via
comments.
The winners are picked using the "Top Monthly Engagers" tab on the rankings page.
Most Engaged Content
The Most Engaged Content recognizes users whose content received the most engagement during the month.
We pick the top 3.
The winners are picked using the "Top Monthly Contributors" tab on the rankings page.
Contributor Rankings
The Rankings/Leaderboard shows the Top 20 contributors and engagers on TwoCents a monthly and all-time basis
— as well as the most active colleges (users attending/that attended those colleges)
The all-time contributors ranking is based on the Contributor Score, which is a measure of all the engagement and exposure a contributor's content receives.
The monthly contributors ranking tracks performance of a user's insights for the current month. The monthly and all-time scores are calcuated DIFFERENTLY.
This page also shows the top engagers on an all-time & monthly basis.
All-time Contributors
All-time Engagers
Top Monthly Contributors
Top Monthly Engagers
Most Active Colleges
Contributor Score
The all-time ranking is based on users' Contributor Score, which is a measure of all
the engagement and exposure a contributor's content receives.
Here is a list of metrics that are used to calcuate your contributor score, arranged from
the metric with the highest weighting, to the one with the lowest weighting.
1
Subscriptions received
2
Tips received
3
Comments (excluding replies)
4
Upvotes
5
Views
6
Number of insights published
Engagement Score
The All-time Engagers ranking is based on a user's Engagement Score — a measure of how much a
user engages with other users' content via comments and upvotes.
Here is a list of metrics that are used to calcuate the Engagement Score, arranged from
the metric with the highest weighting, to the one with the lowest weighting.
1
A user's comments (excluding replies & said user's comments on their own content)
2
A user's upvotes
Monthly Score
The Top Monthly Contributors ranking is a monthly metric indicating how users respond to your posts, not just how many you publish.
We look at three main things:
1
How strong your best post is —
Your highest-scoring post this month carries the most weight. One great post can take you far.
2
How consistent the engagement you receive is —
We also look at the average score of all your posts. If your work keeps getting good reactions, you get a boost.
3
How consistent the engagement you receive is —
Posting more helps — but only a little.
Extra posts give a small bonus that grows slowly, so quality always matters more than quantity.
In simple terms:
A great post beats many ignored posts
Consistently engaging posts beat one lucky hit
Spamming low-engagement posts won't help
Tips, comments, and upvotes from others matter most
This ranking is designed to reward
Thoughtful, high-quality posts
Real engagement from the community
Consistency over time — without punishing you for posting again
The Top Monthly Contributors leaderboard reflects what truly resonates, not just who posts the most.
Top Monthly Engagers
The Top Monthly Engagers ranking tracks the most active engagers on a monthly basis
Here is what we look at
1
A user's monthly comments (excluding replies & said user's comments on their own content)
2
A user's monthly upvotes
Most Active Colleges
The Most Active Colleges ranking is a list of the most active contributors on TwoCents, grouped by the
colleges/universities they attend(ed)
Here is what we look at
1
All insights posted by contributors that attended a particular school (at both undergraduate or postgraduate levels)
2
All comments posted by contributors that attended a particular school (at both undergraduate or postgraduate levels) —
excluding replies
Below is a list of badges on TwoCents and their designations.
Comments